Shipping policy
Shipping Policy
At Kore Laser Co., we are committed to ensuring your order arrives safely and promptly. Please review our shipping policy for important details on how we handle orders, shipping rates, and delivery timelines.
Processing Time
Non personalized items are processed within 3-5 business days, excluding weekends and holidays. Custom or personalized items are processed within 7-10 business days, excluding weekends and holidays.
You will receive a notification once your order has shipped, along with tracking information, so you can monitor the progress of your delivery.
Shipping Rates & Delivery
Shipping charges for your order will be calculated and displayed at checkout based on the shipping method selected and your delivery location. Delivery times are estimated as follows:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Priority Shipping: 1-2 business days
Please note that shipping times may vary due to carrier delays or unforeseen circumstances beyond our control.
Shipping Restrictions
At this time, Kore Laser Co. only ships orders within the United States. We do not offer international shipping.
Customs, Duties & Taxes
Kore Laser Co. is not responsible for any customs, duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (e.g., tariffs, taxes, etc.).
Order Issues
If your order arrives damaged, or if you receive the wrong item, please contact us immediately at info@korelaserco.com. We will work to resolve the issue promptly.
Lost or Stolen Packages
Kore Laser Co. is not responsible for lost or stolen packages. If your package is marked as delivered but you have not received it, please contact the carrier directly for further assistance. If the issue persists, feel free to reach out to us, and we will do our best to assist.
Questions?
For any questions regarding shipping or your order status, please contact us at info@korelaserco.com. We're here to help!